I will usability test your product and identify user experience improvements.
Understand how users engage with your digital products, identify what issues they encounter, and learn what to improve to drive better user experience and engagement.
Usability testing is an evaluative research method designed to assess how well products work, compare design solutions, and identify areas that need improvement. l'll create a script to guide users through key tasks and observe their actions so I can pinpoint key issues. I'll then pull from usability and user experience best practices to suggest recommendations that will address the problems identified.
You can provide the most common tasks to inform the testing or I can determine key tasks after a heuristic assessment.
Tests can be done with live websites or applications or prototypes of any fidelity as long as there is digital access. Testing can be done on any device. Each round of usability testing includes 5 participants.
You’ll receive:
Recorded audio and video and users navigating your website or app
Summary of prioritized usability issues with suggested solutions
Why only 5 participants?
There are several studies that show that 5 users will uncover about 80% of core usability issues and that you will get quickly diminishing returns by incorporating more users. Rather than including more participants in a single study, it's recommended to identify core issues, iterate on products to address those problems, and then test again to ensure better outcome.
Click here to request a custom service and send you an estimate